Cheryl Madole, CCA
Cheryl Madole has spent nearly a decade in the healthcare industry performing a wide variety of tasks spanning across the client journey. From handling initial client inquiries to scheduling and closing the loop of care, she has touched upon many aspects of the client experience, including benefits eligibility, insurance verification, claim submissions and denials, and medical coding.
Cheryl believes all of these aspects are essential to the intricacy of ensuring complete care and achieving client satisfaction. She finds medical coding especially fulfilling as she is passionate about enhancing the client experience through research, follow-up, provider feedback, and team collaboration. As a medical coder at Thrive Wellness Reno, Cheryl enjoys the challenge of putting all the pieces of the puzzle together to provide Thrive’s clients and her colleagues with the support they need.