At Thrive Wellness Reno, a case manager serves as the main point of contact for clients in higher level of care treatment programs. By maintaining the flow of information between the client, their family, and their providers, a case manager works to advocate for the client and ensure the seamless integration of the client’s personalized treatment plan. Learn more about case management’s role in the treatment experience in this Q&A with Thrive Wellness Reno Lead Case Manager Caleb Carter.

Clients in our eating disorder treatment intensive outpatient and partial hospitalization programs and “It Takes A Village” perinatal day program have access to case management services. Within these programs, clients are cared for by an integrated treatment team that may include psychiatrists, therapists, registered dietitians, primary care providers, occupational therapists, mindful movement specialists, and more. Given the comprehensive nature of these programs, efficient communication channels are necessary to carry out collaborative, targeted client care, which is where case management comes in. 

While case managers aren’t necessarily clinicians, they are well-versed in all aspects of clients’ treatment. I like to call case managers “jacks of all trades,” which provides an invaluable extension to the various specialists on a client’s treatment team. 

Case managers have a unique vantage point, as we are involved in every element of clients’ treatment from their admission to their discharge. Throughout our regular interactions with clients, we are often able to investigate the sources of each client’s struggles and ensure their treatment meets them exactly where they are in their recovery. 

Additionally, a case manager supports the client’s family members who are often in a state of crisis and worried about the health of their loved one. Case managers keep parents and caregivers informed and updated, address any of their concerns, and offer encouragement and hope for their loved one’s healing. 

Without case management, it would be difficult to facilitate integrated care that involves mental, behavioral, and physical health specialists. With the full perspective of the client’s treatment, a case manager can handle all the logistics on behalf of the client, guide them in overcoming any obstacles to healing, and help foster lasting recovery. 

Essentially, a case manager is committed to connecting and caring for all involved with one’s treatment experience and, ultimately, helping one navigate their unique healing journey.  

Complex conditions such as eating disorders and perinatal mood and anxiety disorders require multifaceted treatment that addresses the mental, behavioral, and physical health elements of one’s journey to well-being. Thrive Wellness Reno’s case managers ensure that clients are enveloped by healing treatment in a way that promotes deep-rooted recovery. Reach out to learn more. 

While all Thrive Wellness locations offer interdisciplinary clinical teams who collaborate to treat eating disorders, perinatal mood and anxiety disorders (PMADs), and additional mental and behavioral health conditions, programs and services may vary by location.

Caleb Carter earned a bachelor’s degree in public relations from Louisiana State University Shreveport, then spent several years working in the nonprofit sector at The Hub Urban Ministries serving the most impoverished communities in Shreveport, Louisiana. During this time, he worked with the houseless population as well as victims of human trafficking. His mission-driven nature and aspirations then led him to the healthcare industry where he worked as a patient flow coordinator and discharge planner at Willis Knighton Health Systems, an acute hospital in northwest Louisiana. Before relocating to Reno, Nevada to join Thrive Wellness Reno, he also gained experience at Ascent Health Inc. as a wrap-around services facilitator.

At Thrive, Caleb is a lead case manager who works directly with clients and their families as they initiate and progress through eating disorder treatment. He enjoys advocating for clients and their loved ones along their journey to better health, supporting them through tough times, and ultimately celebrating their recovery. He is passionate about the holistic and integrated care that Thrive tailors to each individual client as well as the supportive and compassionate culture that the organization prides itself on.

Caleb has embraced his new life in Reno and enjoys exploring the western United States in his spare time.

The post Facilitating Specialized Multifaceted Mental, Behavioral, and Physical Health Care: A Q&A With Thrive Wellness Reno Lead Case Manager Caleb Carter first appeared on Thrive Wellness.